Admin Mission

You Need To Hire Some "Wrong People"

Know When To Quit

Stop Trying to "Keep It Simple, Stupid"

The Fallacy of Overhead "Liabilities"

To Be Unbiased, I Must First See My Bias

Workplace 2050

Did You "Wells Fargo" A Client Today?

Opportunity Knocks – With Client Relationship Management For Internal Customers

70% – The Perfect Satisfaction Survey Score

Jim Collins: The Best Author in Business Books

"Transactional" Roles Are Dead (And Have Been For 20 Years)

"You Think Too Broadly" - Getting More Value With Every Hire

Challenged by Employee Engagement? That's Not What You Hired Them For (Among Other Problems)

The Myth of the Overqualified Candidate

The Christmas Gift: Smart-A** Quip; Deep Ideology

On Firing

Heresy: Cost Savings Just Don't Matter

Opinion: The "Side Hustle" Is Bull

Workload: Sink or Swim – It’s Mostly Perception

Client Relationship Management for Internal Customers